Payment policy

PURCHASING PROCESS

PGTECH is an importer and distributor of electromechanical solutions and equipment, for domestic and foreign projects. In order to be able to purchase and transact smoothly, we provide a purchasing process, so that trading transactions with PGTECH and customers can be convenient, ensuring benefits for customers.

1. Consulting:When your company or customer comes to PGTech's office or contacts by phone or sends a support request via email or PGTech's website, customers will be consulted by PGTech's sales consulting team. Consulting and introducing brands and goods that best meet the needs and conditions of customers or projects. Customers will then receive a detailed Quotation PDF file with full product information and accompanying technical documents. Goods are offered according to product specifications, or the manufacturer's datasheet. We are committed to delivering genuine products, exactly as advised.
 
2. Ordering: Once your company or customer has chosen the right product for the project, they will place an order with PGTech by contacting the sales consultant in charge of consulting. or call the PGTech hotline to make a contract or confirm a purchase order (PO).
 
3. Conclusion of contract: When your company or customer places an order as prescribed in subsection 2 above, PGTech's sales consultant will contact you to negotiate terms and sign. Contract for orders with a value of over 20,000,000 VND or confirm a purchase order (PO) with a value of less than 20,000,000 VND. According to the contract terms, the goods for which customers need relevant documents according to the project purchasing process, or even retail civil goods that require documents of origin, Receiving quality…it needs to be clearly stated in the contract terms to be provided synchronously.
 
4. Payment: After the contract or purchase order (PO) is signed, your company/customer will make payment to the Company in cash or bank transfer according to the conditions. , the content is specifically agreed between PGTech and your company/customer in the Contract. 

- For orders and contracts containing products that PGTech does not have available, need to produce or must be imported from abroad: Customers or your company will advance payment of part of the value (according to agreement) of orders and contracts for PGTech. When the goods arrive in Vietnam, the Customer / Company will pay the remaining value of the order and contract to PGTech before handing over the goods.
 
5. Delivery: Customers / Your company pay 100% of the contract and order value to PGTech according to the provisions of the Contract or within the agreed time limit. As agreed in the contract, PGTech will transport goods and related documents to customers/your company at the agreed delivery location according to the contract and order.